Mercer and Syndio Partner on AI-Powered Pay and HR Strategy

Mercer, a risk, reinsurance and capital, people and investments and management consulting business, has joined forces with Syndio, a decision intelligence for pay platform. 

As a Marsh business, Mercer is using its experience in workforce transformation and investment strategy to change how organisations handle compensation. 

By aligning with Syndio, the two businesses have established a formal partnership to update compensation systems.

Putting expertise into practice

Through the collaboration, Syndio will utilise its AI-powered pay governance, and Mercer will offer advisory expertise, providing clients with an integrated approach to designing, governing and executing pay.​​​​​​​

“Compensation is entering a new era – one shaped by AI, increased transparency and higher expectations from boards and employees alike,” said Stephanie Penner, Mercer’s US and Canada Career Practice Leader. 

“Navigating it takes both deep advisory expertise and the right technology. Mercer chose Syndio because they bring the rigour our clients require, and together, we're giving enterprises a modern, connected experience that changes how companies make pay decisions across the organisation.”

Creating smarter pay decisions for customers

The businesses aim to connect strategy with implementation by creating a two-way partnership for both organisations. 

From here, Mercer will serve as a key advisory partner for Syndio’s enterprise users to ensure that advanced data analytics are supported by industry-leading human capital insights. 

Syndio’s integration into Mercer’s technology network provides clients with an automated vehicle for scaling pay equity strategies that were previously managed through more traditional methods.

Syndio states that its platform has been built on nearly a decade of proprietary pay equity methodology, and Syndi, its purpose-built AI, embeds intelligence into analysis and decision-making. 

“Mercer has set the standard for compensation strategy for decades,” said Erik Darby, President of Syndio. “Together, we’re giving enterprises a clear path through one of the most important transitions they’ll face: using AI to make pay decisions that are faster, fairer, and more strategic. It’s a powerful combination of advisory depth and technology built to meet this moment.”

As a result of leveraging Mercer's global compensation expertise and market data, Syndio’s clients will receive a “faster, more confident path to pay equity at scale.” Through implementing a stronger strategy, the business aims to improve governance decisions, which, in turn, will generate richer intelligence. 

This shift represents a significant evolution in the rewards sector, moving away from siloed processes toward a unified model where technology and human expertise inform one another. By bridging this gap, both firms are doubling down on their mission to provide leadership teams with the clarity and certainty needed to manage complex payroll investments in an increasingly transparent world.

More about Mercer and Syndio 

As a business of Marsh, a leader in risk, strategy and people, Mercer leverages the collective perspective of 95,000 colleagues and US$27bn in annual revenue, helping clients across 130 countries thrive. 

By partnering with Syndio – a leader in decision intelligence for pay – Mercer integrates advanced technology into its consulting framework.

Syndio’s AI-powered platform is used by almost 400 global enterprises, including half of the Fortune 100. In doing so, it operationalises a decade of proprietary data. 

By joining forces, both businesses are focused on finding better ways to manage pay equity and compensation strategy at scale, ensuring data-driven decisions across every offer, promotion and merit cycle for millions of employees worldwide.