Top 10: Companies for Employee Experience
Employee experience is no longer defined by physical office perks, but by the digital ecosystem that supports a person's professional journey.
As hybrid work matures and AI integration becomes standard, the world’s leading organisations are further developing their people strategies to ensure employee wellbeing is core to company operations.
These companies are prioritising psychological safety, employee wellbeing and opportunities for long-term growth to better develop resilient and inclusive workforces.
In 2025, Hilton was named the World’s Best Workplace by Fortune, thanks to its people-first culture and focus on wellness and inclusion in the workplace.
Laura Fuentes, Chief Human Resources Officer at Hilton, has championed this culture through a strong employee benefit offering and opportunities for professional development – with nearly two thirds of the company’s recent hotel and corporate leadership roles have been filled internally
The company also provides flexible working opportunities for employees, with staff having the option to work across multiple hotel properties.
9. Adobe
Chief People Officer: Gloria Chen
Revenue: US$23.77bn
Employees: 31,360
In her role as Chief People Officer, Gloria Chen is evolving Adobe’s “Adobe for Al” vision – where employees are encouraged to make an impact – into a data-driven high-performance culture.
The company uses its Adobe Life app to help employees stay connected and productive by providing access to workplace resources and wellness tools.
It is also developing skill-based growth for employees through its Learning Fund – a professional development benefit for employees that provides financial reimbursement for continuing education.
8. Mastercard
Chief People Officer: Susan Muigai
Revenue: US$32.8bn
Employees: 35,300
Since joining in 2025, Chief People Officer Susan Muigai has steered Mastercard toward a decency-first employee experience, which focuses on treating employees with respect, fostering inclusion and prioritising wellbeing as a business imperative.
In this role, Susan has improved the employee experience at Mastercard by expanding global mental health networks for Mastercard.
She has also continued work on its Work from Elsewhere programme, which allows employees to work remotely from any location for up to four weeks per year.
7. Coca-Cola
Chief People Officer: Lisa Chang
Revenue: US$47.9bn
Employees: 700,000
As Chief People Officer of Coca-Cola, Lisa Chang has helped develop the company’s employee experience strategy, which focuses on continuous learning, career development and a growth mindset culture.
Employees at Coca-Cola have access to extensive training to build skills in leadership development and digital learning, as well as offering tailored mentoring with senior leaders.
This training is designed to help employees future-proof their skill sets and grow within their roles – with 77% of leadership positions filled internally.
6. American Airlines
Chief People Officer Cole Brown
Revenue: US$54.6bn
Employees: 139,100
In her role as Chief People Officer of American Airlines, Cole Brown is advancing American Airlines’ mission to care for people on life’s journey by prioritising frontline empowerment.
Her strategy involves the development of a servant leadership model that ensures employee wellbeing remains central to the company’s culture.
This includes expanding the company’s diversity initiatives, such as a dedicated Women’s Leadership Program to build a robust talent pipeline for female pilots and executives and improve the representation of women in the industry.
5. Cisco
Chief People, Policy and Purpose Officer: Francine Katsoudas
Revenue: US$56.7bn
Employees: 86,200
Cisco’s top-tier employee experience is defined by its ‘Conscious Culture’, a framework championed by Francine Katsoudas, Chief People, Policy and Purpose Officer.
Under her leadership, the company has launched ‘A Day for Me’ – a company-wide day off given four times a year where employees are encouraged to disconnect from work and recharge.
The company has also developed a ‘Proximity Initiative’, which pairs senior leaders with employees from underrepresented communities.
Initiatives such as these have solidified Cisco’s reputation as a global leader in workplace culture.
4. IBM
CHRO: Nickle LaMoreaux
Revenue: US$67.5bn
Employees: 270,300
IBM CHRO Nickle LaMoreaux is focusing on prioritising career durability for IBM employees – particularly though the company’s THINK40 programme.
This initiative asks employees to complete 40 hours of annual professional development training per year, although the average IBM employee completes more than 80.
Nickle has also announced the company plans to triple its entry level hiring in 2026 – with the positions redesigned so the company can make a long-term investment in its people as it increases its AI capabilities.
3. Microsoft
Chief People Officer: Amy Coleman
Revenue: US$281.7bn
Employees: 228,000
Microsoft Chief People Officer Amy Coleman is centralising the employee journey through employee experience platform Microsoft Viva.
The company uses AI-driven insights to leverage real-time employee sentiment, which has helped inform company practices such as its hybrid work policy.
This also allows the company to ensure it has consistent communication with leadership.
Embedding Microsoft Viva’s tools in the company’s daily workflow helps the company stay informed about employee wellbeing and refine new policies if needed.
2. Alphabet
Chief People Officer: Fiona Cicconi
Revenue: US$402.8bn
Employees: 183,323
Since taking the helm as Alphabet’s Chief People Officer, Fiona Cicconi has led the company’s employee experience strategy towards a culture of high-performance and innovation.
During her five year tenure at the company, she has encouraged investments in employee learning and development through its education reimbursement programme, in which employees can choose a training programme they’re interested in, and the company will pay for a portion of it.
According to Fiona, this has previously included computer science degrees and MBAs to help employees upskill.
She has also led employees through significant change through the company including a large-scale return to hybrid working and the introduction of a voluntary exit programme, which provides buyouts to staff taking career breaks.
According to the company in September, 5% of Google employees had taken part in the voluntary exit programme in 2025.
1. Walmart
Chief People Officer: Donna Morris
Revenue: US$681bn
Employees: 2.3m
Under the leadership of Executive Vice President and Chief People Officer Donna Morris, Walmart has redefined its employee experience through a philosophy that is people led and tech powered.
Her strategy for leading the largest private workforce in the world involves a US$1bn investment in skills-based training for employees and scaled AI certifications throughout the company to provide long-term career mobility.
The company also offers a ‘Live Better U’ education initiative , which offers associates paid tuition and books for flexible online education designed to fit around work.
Programmes on offer include GEDs, English as a second language and training for entry into specialised roles such as pharmacy technicians.
By treating the frontline employee experience with the same strategic rigor as corporate leadership, Donna has helped improve the employee experience for staff on all levels of the company at scale.
Company portals
Executives
Amy Coleman
Executive Vice President, Chief People Officer
Cole Brown
Chief People Officer
Donna Morris
Executive Vice President, Chief People Officer
Fiona Cicconi
Chief People Officer
Francine Katsoudas
Executive Vice President and Chief People, Policy & Purpose Officer
Gloria T. Chen
Member Board of Trustees
Laura Fuentes
EVP, Chief Human Resources Officer and Hilton Supply Management
Lisa V Chang
EVP & Global Chief People Officer
Nickle LaMoreaux
Chief Human Resources Officer
Susan Muigai
Chief People Officer
